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Sydney — Qantas Airways has agreed to pay 120 million Australian dollars ($79 million) to settle a lawsuit over the sale of thousands of tickets on already canceled flights, in an attempt to end a reputational crisis that has engulfed the airline. The fine is the biggest ever for an Australian airline and among the largest globally in the sector, although some Australian banks and casino operators have faced higher penalties. “We recognize Qantas let down customers and fell short of our own standards,” CEO Vanessa Hudson said in a statement. It had said the airline sometimes sold tickets to flights weeks after they were canceled. The ACCC’s Cass-Gottlieb noted that the settlement included a promise from Qantas not to repeat the conduct.
Persons: Vanessa Hudson, , Hudson’s, Alan Joyce, Hudson, Gina Cass, Gottlieb, ACCC’s Cass Organizations: Sydney, Qantas Airways, Qantas, Australian Competition, Consumer Commission, Federal Court, ACCC Locations: Hudson
REUTERS/Phil Noble///File Photo Acquire Licensing RightsOct 19 (Reuters) - The Australian Shareholders' Association will vote against the nomination of Qantas (QAN.AX) Chief Executive Officer Vanessa Hudson as a director in the company, it said on Thursday. Hudson, who used to be the chief financial officer at the national carrier, was appointed as its first-ever female CEO in May this year, taking over from Alan Joyce. read moreThe carrier is dealing with multiple legal and regulatory actions, which led to the resignation of Joyce and chairman Richard Goyder. The association intends to vote for the nomination of Doug Parker, the former CEO of American Airlines (AAL.O), as a director. Shares of the national carrier are down around 21% on a year-to-date basis.
Persons: Phil Noble, Vanessa Hudson, Hudson, Alan Joyce, Joyce, Richard Goyder, Doug Parker, Archishma Iyer, Mrigank Organizations: Qantas, Melbourne International Airport, REUTERS, Australian Shareholders, Association, American Airlines, Thomson Locations: Melbourne, Australia, Bengaluru
REUTERS/Loren Elliott/File Photo/File Photo Acquire Licensing RightsSYDNEY, Sept 27 (Reuters) - The chairman of Australia's Qantas Airways (QAN.AX) on Wednesday vowed to stay in his role despite a host of scandals engulfing the airline, saying its biggest shareholders wanted leadership continuity even as its shares track a one-year low. "I've had meetings with our major shareholders two weeks ago, and they are very strongly supportive of me staying," Goyder told the hearing. "While I retain the confidence of shareholders and the board, I will continue to serve. But she and Goyder, the Qantas chairman since 2018, denied having any discussions about the Qatari request with any member of the federal government. Qatar Airways' senior vice-president of global sales, Matt Raos, told the hearing the company was "surprised and shocked" its application was denied without a reason given.
Persons: Loren Elliott, Richard Goyder, I've, Goyder, we've, isn't, Vanessa Hudson, Jayne Hrdlicka, Hrdlicka, Matt Raos, Byron Kaye, Gerry Doyle Organizations: Qantas, Sydney Airport, REUTERS, Rights, Qantas Airways, Stock, Qatar Airways, Virgin, Thomson Locations: Sydney, Australia, Virgin Australia, Qatar
Pilots at Australia's Qantas demand chair quit over scandals
  + stars: | 2023-09-26 | by ( ) www.reuters.com   time to read: +3 min
Qantas Airways QF100 flight, which marks the airline's 100th birthday, departs from Sydney Airport to fly over Sydney Harbour in Australia, November 16, 2020. "We have totally lost confidence in Goyder and his board," AIPA President Captain Tony Lucas said in a statement. "Qantas desperately needs a culture reset but how can this happen with Richard Goyder as chairman?" Qantas declined to comment, referring Reuters to previous public comments from Goyder where he refused to quit. Goyder, who has been the airline's chairman since 2018, is not up for reelection at its annual meeting in November.
Persons: Gregg Porteous, Vanessa Hudson, Richard Goyder, Captain Tony Lucas, Goyder, Alan Joyce, Albanese, Byron Kaye, Jamie Freed Organizations: Qantas Airways QF100, Sydney Airport, Sydney Harbour, Handout, REUTERS, Rights, Australia's Qantas Airways, Australian, International Pilots Association, Qantas, Reuters, Qatar Airways, Thomson Locations: Australia, Goyder
New Qantas CEO Vanessa Hudson apologized for the series of scandals involving the Australian airline. Hudson said regaining trust would "take time and I ask for your patience." "We have let you down in many ways and for that I am sorry," Vanessa Hudson said in a video posted to the company's social media accounts. "We understand we need to earn your trust back, not with what we say but what we do and how we behave. AdvertisementAdvertisementA message to customers from Qantas CEO, Vanessa Hudson.
Persons: Vanessa Hudson, Hudson, Alan Joyce, pSjMjXnybY, Joyce Organizations: Qantas, Service, Competition, Consumer Commission, Transport Workers, Union, Guardian Locations: Wall, Silicon
Qantas aircraft are seen on the tarmac at Melbourne International Airport in Melbourne, Australia, November 6, 2018. But any suggestion that we took fees for no service is just wrong," Goyder said. The ABC report did not mention the names of investors and consumers who have called for Goyder's resignation. Goyder was appointed to the board in November 2017 and named chairman in October 2018. Goyder said Qantas has accepted the ruling and new CEO Vanessa Hudson will work towards settling the case, according to ABC News.
Persons: Phil Noble, Alan Joyce, Richard Goyder, Goyder, Vanessa Hudson, Roushni Nair, Sonia Cheema Organizations: Qantas, Melbourne International Airport, REUTERS, Rights Companies Qantas Airways, Australia's Qantas Airways, ABC, ABC News, Thomson Locations: Melbourne, Australia, Bengaluru
CANBERRA, Australia (AP) — Qantas Airways lost its challenge to a court ruling on Wednesday that the Australian flag carrier had illegally fired 1,700 baggage handlers, cleaners and other ground staff at the height of pandemic travel disruptions. Seven High Court judges unanimously rejected Qantas’ appeal against a Federal Court full-bench decision. That court upheld a Federal Court judge’s ruling that the sacking of Qantas staff at 10 Australian airports in 2020 was illegal. Australian Competition and Consumer Commission initiated the Federal Court lawsuit two weeks ago for what it considers Australia’s most serious-ever breach of consumer law. As travel has ramped up, outsourcing of Qantas jobs has been blamed for a slew of problems including high rates of lost and mishandled luggage.
Persons: Alan Joyce, Michael Kaine, Kaine, Vanessa Hudson, ” Kaine Organizations: — Qantas Airways, Australian, Qantas, Federal, Competition, Consumer Commission, Court, Transport Workers ’ Union, Federal Court Locations: CANBERRA, Australia, Sydney
A view shows the Qatar Airways' airbus A350 parked outside Qatar Airways maintenance hangar in Doha, Qatar, June 20, 2022. REUTERS/Imad Creidi/File Photo Acquire Licensing RightsSYDNEY, Sept 7 (Reuters) - Australia said a strip-search of women at Qatar's main airport in 2020 played a part in its decision this year to stop Qatar Airways from selling more flights to Australia, denying it was acting due to pressure from rival Qantas Airways. The claim brings a new element to a controversy surrounding the Australian Labor government's relationship with Qantas (QAN.AX) which had lobbied against a Qatar Airways request to increase its flights. It was "nonsense" to suggest that adding more Qatar Airways flights would have put downward pressure on international fares, King added. Antitrust regulator the Australian Competition and Consumer Commission (ACCC) has said more Qatar Airways flights would have lowered fares.
Persons: Imad Creidi, Catherine King, King, Alan Joyce, Vanessa Hudson, Byron Kaye, Kirsty Needham, Michael Perry Organizations: Qatar Airways, airbus, REUTERS, Rights, Qantas Airways, Australian Labor, Qantas, Australian, Hamad International Airport, Antitrust, Australian Competition, Consumer Commission, ACCC, Thomson Locations: Doha, Qatar, Australia, Qatar's, Canberra
Qantas CEO’s exit will barely reduce turbulence
  + stars: | 2023-09-05 | by ( Antony Currie | ) www.reuters.com   time to read: +5 min
Alan Joyce, Chief Executive Officer of Qantas, speaks in front of a Qantas 747 jumbo jet, before its last departure from the Sydney Airport in Sydney, Australia, as Qantas retires its remaining Boeing 747 planes early due to the coronavirus disease (COVID-19) pandemic, July 22, 2020. In July Canberra rejected Qatar Airways’ request to add 21 flights a week to key Australian cities. Gina Cass-Gottlieb, the watchdog’s chair, is targeting a fine of at least A$250 million ($162 million), she told ABC’s RN radio programme. Qantas customers can now get a cash refund, while credits issued by the group’s budget airline, Jetstar, now last indefinitely. On Aug. 24 Qantas reported record pre-tax earnings for the year to June 30 of A$2.47 billion.
Persons: Alan Joyce, Loren Elliott, Vanessa Hudson, Gina Cass, Gottlieb, Hudson, Richard Goyder, Buckle, Joyce, , ABC’s, Una Galani, Katrina Hamlin Organizations: Qantas, Sydney Airport, Boeing, REUTERS, Rights, Reuters, Australian Competition, Consumer Commission, Virgin Australia, Regional Express, Qatar Airways, Jetstar, Thomson Locations: Sydney, Australia, Canberra
Qantas' CEO is stepping down from his role two months early and will receive a $24 million bonus. AdvertisementAdvertisementAlan Joyce, CEO of Australian national airline Qantas, is facing criticism for the $24 million golden goodbye he will receive after announcing that he is stepping down from his role early on Monday. "If the Board allows Mr Joyce to walk away with $24 million after illegally sacking 1,700 people, gouging customers and while subject to an ACCC prosecution, it will be the swindle of the century," Sheldon said. If Mr Joyce walks away with his $24 million, he will make their annual salary in less than 6 hours." AdvertisementAdvertisementJoyce earned $125 million over the 15 years he spent as Qantas' CEO and was even ranked the highest-paid CEO in Australia in 2018, Sky News Australia reported.
Persons: Alan Joyce, Joyce, Vanessa Hudson, Joyce's, Tony Sheldon, Mr Joyce, Sheldon, Michael Kaine Organizations: Qantas, Australian, Australian Competition, Consumer Commission, Australian Labor Party, Transport Worker's Union of Australia, Australian Aviation, Sky News Australia, Transport Workers Union, ABC, Australia's Federal Locations: Australia
Reuters —Qantas Airways said on Tuesday that long-serving CEO Alan Joyce would exit the company two months earlier than previously flagged as a reputational turbulence engulfs Australia’s flagship carrier. Joyce’s early retirement will see CEO Designate Vanessa Hudson, the first woman to lead the century-old airline, take charge on Wednesday. Chairman Richard Goyder said the executive transition came at a “challenging time” for the airline and its staff. Qantas had announced a raft of leadership changes in June in a bid to increase focus on key areas as the airline completes its post-pandemic recovery. The airline said newly appointed Chief Financial Officer Rob Marcolina will also start early alongside Hudson.
Persons: Alan Joyce, Vanessa Hudson, Anthony Albanese’s, , Joyce, Richard Goyder, , ” Goyder, Rob Marcolina Organizations: Reuters — Qantas Airways, Qantas, Qatar Airways, , Hudson Locations: Australia
CANBERRA, Australia (AP) — The boss of Australian airline Qantas said Tuesday he would leave his job immediately — two months earlier than planned — following a series of embarrassing revelations about the company, including allegations it sold tickets for flights that had already been canceled. The airline said Vanessa Hudson would take over as managing director and group chief executive from Wednesday. The announcement came after a difficult few weeks for Qantas and Joyce. Qantas previously acknowledged its standards had fallen well short of expectations as the airline emerged from the COVID-19 pandemic. The airline has since come under pressure to pay back the AU$2.7 billion it received from the Australian government during the coronavirus pandemic.
Persons: Alan Joyce, Vanessa Hudson, Joyce, Qantas “, , Vanessa, Richard Goyder, “ Alan, ” Goyder, Hudson Organizations: Qantas, Australian Competition, Consumer Commission, Locations: CANBERRA, Australia
Qantas to secure new planes from Airbus, Boeing
  + stars: | 2023-08-23 | by ( ) www.reuters.com   time to read: +2 min
The multi-billion dollar order is split between 12 Airbus A350s and 12 Boeing 787s, which will arrive from fiscal 2027 and into the next decade, Qantas said. Qantas said the deal was aimed at providing a replacement for its current Airbus A330 and Airbus A380 aircraft. This has the potential to meet up to 90% of the group’s interim SAF target for 2030, Qantas said. "SAF reduces lifecycle carbon emissions by up to 80 per cent and is a key part of Qantas’ emissions reduction plan," it said. Reuters earlier in the week had reported, citing industry sources, that Boeing was nearing a deal for its 787 Dreamliner aircraft with Qantas.
Persons: Loren Elliott, Vanessa Hudson, Stan Deal, Rishav Chatterjee, Shailesh Kuber, Maju Samuel Organizations: Qantas, Sydney Airport, REUTERS, Australia's Qantas Airways, Airbus, Boeing, SAF, Global, Incoming Qantas, Boeing Commercial Airplanes, Reuters, Thomson Locations: Australia, Sydney, Bengaluru
REUTERS/Loren Elliott/file photo Acquire Licensing RightsAug 21 (Reuters) - Boeing (BA.N) is close to securing an order for more of its 787 Dreamliner aircraft from Australia’s Qantas Airways (QAN.AX), industry sources said. Qantas, Boeing and Airbus declined to comment. Qantas, whose original decision to opt for a smaller type of Boeing 787 in 2005 led to a review of Airbus's wide-body strategy, is considered to be among the most influential aircraft buyers. Sources said the upcoming Dreamliner deal swings orders back in Boeing’s favor with the largest variant of 787. Qantas last placed a Dreamliner order in 2018, when it signed a deal for six jetliners meant to replace its remaining Boeing 747s.
Persons: Loren Elliott, Vanessa Hudson, Valerie Insinna, David Shepardson, Tim Hepher, Stephen Coates Organizations: Qantas, Sydney Airport, REUTERS, Boeing, Qantas Airways, Airbus, Incoming Qantas, Australian, Thomson Locations: Sydney, Australia, London, New York, Boeing’s
Some Qantas Airways pilots made sexist remarks about female colleagues in an online chatroom. Pilots at Australian national airline Qantas made disparaging, sexist comments about female colleagues and the company's CEO Vanessa Hudson in an online forum, the Herald Sun reported Tuesday. The forum hosted misogynistic comments and remarks dating back as far as 2018, the outlet reported. In a statement to Insider Qantas' chief pilot Dick Tobiano said: "These comments are completely unacceptable. He added: "We have many talented female pilots at Qantas and we want to encourage a lot more of them.
Persons: Vanessa Hudson, Hudson, Dick Tobiano, Aviation hasn't, Davida Foreshaw, Foreshaw Organizations: Qantas Airways, Qantas, Australian, Pilots, Herald Sun, Aviation
June 28 (Reuters) - Qantas Airways (QAN.AX) has appointed Rob Marcolina as its new chief financial officer, the company said on Wednesday, succeeding Vanessa Hudson who was in May named the carrier's first woman CEO. Marcolina, who joined in 2012, is currently group executive of strategy, people and technology and will take over once Hudson starts as CEO in November. Australia's flagship carrier also named Chief Customer Officer Markus Svensson its new domestic CEO as it plans to create 8,500 new jobs locally within the next decade. Catriona Larritt, with the carrier for about eight years and former chief commercial officer at its budget arm, Jetstar, will become the chief customer and digital officer, the company said. (This story has been corrected to fix Rob Marcolina’s surname in the headline and paragraphs 1 and 2)Reporting by Rishav Chatterjee in Bengaluru; Editing by Sriraj KalluvilaOur Standards: The Thomson Reuters Trust Principles.
Persons: Rob Marcolina, Vanessa Hudson, Marcolina, Hudson, Markus Svensson, Catriona, Rob Marcolina’s, Rishav Chatterjee, Sriraj Organizations: Qantas Airways, Australia's, Jetstar, Thomson Locations: Bengaluru
June 6 (Reuters) - Australia's Qantas Airways Ltd's (QAN.AX) outgoing chief executive, Alan Joyce, on Tuesday sold A$16.9 million ($11.3 million) of shares in the airline, ahead of his retirement in November. Joyce, who served as the airline's CEO for 15 long years, has offloaded 2.5 million shares for A$6.75 a piece, leaving him with a holding of just 228,924 in the company, according to an exchange filing. The stake disposal by the soon-to-be former chief executive comes after the flagship carrier named finance chief Vanessa Hudson as its next CEO. Shares in the airline finished Tuesday's session down 4.1%, marking its worst day in over 11 weeks. ($1 = 1.4995 Australian dollars)Reporting by Roushni Nair in Bengaluru; Editing by Nivedita BhattacharjeeOur Standards: The Thomson Reuters Trust Principles.
Persons: Alan Joyce, Joyce, Vanessa Hudson, Hudson, Roushni Nair, Nivedita Organizations: Australia's Qantas Airways, Thomson Locations: Bengaluru
Hudson will be one of the few female executives leading a major company in Australia, although rival carrier Virgin Australia also has a woman as its CEO, Jayne Hrdlicka. "I come with an understanding of this organization that is very deep," Hudson told reporters in her first news conference as CEO designate. "Vanessa has been market-facing as CFO since October 2019, which will have prepared her well for the very public role as Qantas CEO," RBC Capital Markets analyst Owen Birrell said in a note. Though men still account for far more top executive roles in Australian-listed companies, a growing number of high-profile CEO roles are occupied by women, including at the No. Qantas said Hudson would continue in her current role until taking over as Qantas' 13th CEO at the 2023 annual general meeting.
SYDNEY, May 2 (Reuters) - Australia's flagship carrier, Qantas Airways Ltd (QAN.AX), said on Tuesday that long-serving CEO Alan Joyce would step aside in November, and named Vanessa Hudson as its next chief executive officer. * November 2008 - Irish-born Alan Joyce is appointed as Qantas chief executive. * April 2009 - Joyce cuts 1,750 jobs, the first major cull under his leadership, as the airline feels the full impact of the global financial crisis. * October 2016 - Joyce orchestrates a turnaround and delivers record profits and the first dividend to shareholders since 2009. * February 2023 - The airline swings to a record first-half profit on a strong demand recovery and high ticket prices.
SYDNEY, May 2 (Reuters) - Australia's flagship carrier, Qantas Airways Ltd (QAN.AX), on Tuesday named its finance chief Vanessa Hudson to serve as its new chief executive starting in November, making her the first woman to lead the century-old airline. *Hudson is a trained accountant who has worked at Qantas since 1994 in several roles and lives in Sydney with her husband and two daughters. *She started as chief financial officer in October 2019, just a few months before the COVID-19 pandemic devastated the travel industry globally. *She has also overseen the airline's fleet replacement and expansion plans as part of her role as chief financial officer, including a multi-billion dollar order for Airbus SE (AIR.PA) jets placed last year. *In recent months, Hudson was seen as a likely candidate to succeed Joyce, who had led the airline since 2008.
SummarySummary Companies Hudson is the first female CEO to lead the airlineNew CEO to take over from Alan Joyce in NovemberMay 2 (Reuters) - Australia's flagship carrier, Qantas Airways Ltd (QAN.AX), on Tuesday named its finance chief Vanessa Hudson as its new chief executive officer, making her the first woman to lead the century-old airline. Hudson's appointment makes her one of the few female executives leading an airline, including Virgin Australia CEO Jayne Hrdlicka. "Vanessa has been market-facing as CFO since October 2019, which will have prepared her well for the very public role as Qantas CEO," RBC Capital Markets analyst Owen Birrell said in a note. SUCCESSION PLANSJoyce, 56, served as Qantas CEO for more than 14 years and helped navigate the airline through the COVID-19 pandemic, fluctuating fuel prices, and competition. Qantas said Hudson would continue in her current role until taking over as Qantas' 13th CEO at the 2023 annual general meeting.
Vanessa Hudson, chief financial officer of Qantas Airways, speaks during a news conference in Sydney on Feb. 23, 2023. Australia's flagship carrier, Qantas , on Tuesday named its finance chief Vanessa Hudson as its new chief executive officer, making her the first woman to lead the century-old airline. Hudson, who joined Qantas 28 years ago, had held several senior roles there, including chief customer officer and senior vice president for the Americas and New Zealand. Hudson's appointment makes her one of the few female executives leading an airline, including Virgin Australia CEO Jayne Hrdlicka. "Vanessa has been market-facing as CFO since October 2019, which will have prepared her well for the very public role as Qantas CEO," RBC Capital Markets analyst Owen Birrell said in a note.
May 2 (Reuters) - Australia's flag carrier, Qantas Airways Ltd (QAN.AX), on Tuesday, said it would be appointing finance chief Vanessa Hudson as its new chief executive officer once Alan Joyce retires in November. In its history, Qantas has never had a female CEO. He's faced more than his fair share of challenges as CEO and he's managed them exceptionally well," Qantas Chairman Richard Goyder said. Qantas said Hudson will continue in her current role while also designating for the role of CEO. She will take over as Qantas' 13th CEO at the 2023 annual general meeting.
SYDNEY, Nov 4 (Reuters) - Qantas Airways Ltd's (QAN.AX) CEO succession planning is in good shape even though long-serving boss Alan Joyce is expected to stay until at least the end of 2023, the airline's chairman said on Friday. "The board looks at succession each year at almost every meeting, but specifically twice a year," Chairman Richard Goyder told shareholders at the company's annual meeting in Sydney. "The board feels we are in good shape for CEO succession as and when that will occur." Goyder said the airline had strong internal candidates to succeed Joyce, though it would also canvass the external market when needed. The leading internal candidates include chief financial officer Vanessa Hudson, loyalty division head Olivia Wirth and new Jetstar head Stephanie Tully, according to analysts.
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